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Evo-ERP and DBA Classic >> Sales >> Duplicate Invoice
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Message started by kruskay on 04/22/03 at 08:19:59

Title: Duplicate Invoice
Post by kruskay on 04/22/03 at 08:19:59

There was a post on the general topics section regarding duplicate invoice numbers in DBA. I can't seem to find it again and I encountered the same issue.

Will this cause a problem when the invoice's are paid? Same customer & SO # different Shipper# & date.

Keith

Title: Re: Duplicate Invoice
Post by vicki on 04/22/03 at 10:49:07

I was the one who posted the original problem and so far I havent had a problem YET. I just know that it will be I know that if you try to print the invoice it is a problem. I still have not heard a reply. :'(

Title: Re: Duplicate Invoice
Post by Mike_Habich on 03/16/04 at 11:35:26

We shipped against an SO, and had a backordered item. The original invoice was posted. Now, we try to ship the backordered item on a new packing slip on a different date, and the old invoice number appears on the new invoice. Why? How can we fix?

Title: Re: Duplicate Invoice
Post by Lynn Pantic on 03/17/04 at 07:48:41

Confirm the original invoice is truly posted by checking to see if it exists in SO-H. Only posted invoices are available in that screen. If you confirm that it is in fact posted, use Maintain Database on the BKARINV file to change the invoice number BEFORE posting the second invoice for the backorder.

Title: Re: Duplicate Invoice
Post by Mike_Habich on 03/17/04 at 08:23:38

But...errr...what if the second invoice has been posted?

Title: Re: Duplicate Invoice
Post by Lynn Pantic on 03/17/04 at 09:16:39

If you do a lookup in SO-H, do you in fact have 2 entries listed for the same invoice number?

Title: Re: Duplicate Invoice
Post by Mike_Habich on 03/17/04 at 15:20:50

The first invoice was posted, and showed up in SO-H. The second invoice hadn't been posted, so using Maintain Database was possible, and did work. I also had to go to system defaults and increment the next sales invoice number.

Still wonder how a duplicate invoice number could be created...

Title: Re: Duplicate Invoice
Post by lmk223a on 03/29/04 at 07:02:14

:D The only time we experience duplicate invoice numbers is when the first invoice is not posted (SO-G) and someone processes another sales order release (SO-E) against that same sales order.

It is very important that when the first release and invoice is printed, that you answer "yes" to the prompt that says "mark these invoices as printed" and then make sure this invoice is posted (SO_G) before doing the next release. If someone attempts to do a second release, DBA will give you a flag that there is an invoice pending against this sales order.

lmk223a

Title: Re: Duplicate Invoice
Post by vicki on 04/13/04 at 11:34:36

I agree that that would be the case if under normal conditions. but, I have the same problem and the shipment have been posted and recorded. Sometimes I dont get duplicate numbers until a few months later. Thats when I have the most problems about catching the duplications.