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Evo-ERP and DBA Classic >> Sales >> Voiding a recorded payment.
http://www.istechforum.com/YaBB.pl?num=1078245160

Message started by gina on 03/02/04 at 08:32:40

Title: Voiding a recorded payment.
Post by gina on 03/02/04 at 08:32:40

Under the old DBA AR-C record a payment, there was an option to voiding a recorded payment. This is no longer
an option with IS update.
How do we reverse the payment?

Title: Re: Voiding a recorded payment.
Post by Lynn Pantic on 03/02/04 at 10:50:34

DBA has never really had the option to reverse a payment. You could enter a negative dollar amount and the system would credit cash and dump a new voucher on the customer aging but not restore the original invoices. The IS Tech version is also processed by entering a payment with a negative dollar amount but when the same check number is used as the original payment, the original invoices are reinstated onto the aging.

Title: Re: Voiding a recorded payment.
Post by gina on 03/02/04 at 12:06:38

Is it correct in that the only option is to create a Journal Entry to reverse the payment? Thank you.

Title: Re: Voiding a recorded payment.
Post by Laura on 03/02/04 at 12:55:40

Gina,
I don;t have any of Lynn's latest upgrades...but we can enter a negative amount in AR-C and "undo the payment" \
This is how we handle it....with no journal entries required.

Laura

Title: Re: Voiding a recorded payment.
Post by Lynn Pantic on 03/02/04 at 17:43:10

The negative payment is the way to enter it in either case. The difference is, standard DBA makes a new voucher dated the day of the negative payment while the IS Tech version actually restores the original invoice to the aging.

Title: Re: Voiding a recorded payment.
Post by gina on 03/03/04 at 06:12:12

Thanks very much for your reply!

Title: Re: Voiding a recorded payment.
Post by gina on 03/03/04 at 06:49:54

I entered a negative amt in AR-C and rec'd a message indicating that the check # was already found, try entering the check date. I believe the reason I rec'd this msg was because originally I had posted the payment to the wrong bank and when I realized it I made a transfer to the correct bank acct. It will not let me reverse the payment without changing the ck #. Any thoughts?

Title: Re: Voiding a recorded payment.
Post by Lynn Pantic on 03/03/04 at 07:42:39

If there is more than one entry with the same date and same check number then there is no way for the program to know which one to reverse so you have to make up a new check number and it will do what the standard DBA versions does - credit cash and put a new voucher on the aging.

Title: Re: Voiding a recorded payment.
Post by gina on 03/03/04 at 08:03:33

ok...that's what we thought. Thanks Lynn!

Title: Re: Voiding a recorded payment.
Post by gina on 03/03/04 at 08:43:57

Lynn, there were 27 invoices included in the check/payment that I reversed. I now go into AR-C to record it again (because I used the wrong date the 1st time...which is why I reversed it in the first place) and the 27 invoices that I need to apply the payments against no longer appear.