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Evo-ERP and DBA Classic >> Sales >> Customer Statement wont print
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Message started by Dawn on 01/30/08 at 07:04:19

Title: Customer Statement wont print
Post by Dawn on 01/30/08 at 07:04:19

I have several customer statements that don't show any information yet when I run AR aging they show up. I checked the "print statements" feild in master customer file and they are set to yes. Any ideas how to fix?

DBA Classic

Title: Re: Customer Statement wont print
Post by hlwallace on 03/26/08 at 12:32:57

Hi,
Have you checked the customer defaults in AR-A to see if "Send Statements" [Y/N] is marked "Y"? If this box is set to "N", that would be why the statements are not printing. I'm not sure what would happen if it is left blank.
Best regards,

Holly :)

Title: Re: Customer Statement wont print
Post by Dawn on 03/26/08 at 13:09:53

Yes. It seems it only happens when I try to print for a previous month when they have actually paid in the current month. I just use the aging when I need to do that instead of the statements.