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Evo-ERP and DBA Classic >> Sales >> adding a sales person causing problems elsewhere..
http://www.istechforum.com/YaBB.pl?num=1205946133

Message started by lburns on 03/19/08 at 10:02:13

Title: adding a sales person causing problems elsewhere..
Post by lburns on 03/19/08 at 10:02:13

On Monday I used sales cs-a and added a sales person to our system. I then used system manager sm-a to edit the customers to reflect the new sales person assigned to their account. No sales person was deleted etc.

Yesterday, when I went to void an invoice for a different customer I was given an error message indicated that the tax authority or one of the 2 salespeople on the original invoice no longer exist. This invoice cannot be voided.

Today while trying to enter a sales order, customer service gets a warning stating "Employee No. 1 (one of the default salespersons as set in AR-A for customer SES001) has not been set up in CS-B as a salesperson and cannot be used as a salesperson on this SO.

I am puzzled as I do not beleive we have ever had a salesperson set up as "1", CS-B is view salesperson information (guessing this should have read CS-A??). The salesperson that was added was 190...How did this "1" occur and how do I go about fixing everything?

I have re-indexed BKARHIVL and BKARHINV but it did not help...

How do I fix this and what caused it??

Thanks in advance!

Laurie