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Evo-ERP and DBA Classic >> Sales >> Uh oh! SO-G and Computer Crash
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Message started by gtladmin on 10/10/08 at 07:31:22

Title: Uh oh! SO-G and Computer Crash
Post by gtladmin on 10/10/08 at 07:31:22

Accounting posting invoices this morning and during the post the computer shut itself down--bummer! When they got back into Evo, only a partial batch was posted with one invoice being partially posted, so the GL-O was out of balance.

Printed out an Out of Balance report, and for one invoice only one line item posted plus the COGS for that line item. AR side of that one line item did not post, plus the rest of the invoice didn't post.

When they went to repost that invoice, they got this error:

"Error SO# 128251 would post with an invoice total of $6032 that is different from the invoice total that was originally printed on the invoice $9027. The posting for this sales order will be skipped. Please print the invoice for the sales order again and then repost. Please provide DBA..."

We didn't actually try to reprint/repost because we're scared :'( :'(of what it may do--more foobar. Should we? Or is there something better we should do?

Please advise!

Thanks

Val

Title: Re: Uh oh! SO-G and Computer Crash
Post by Lynn_Pantic on 10/10/08 at 08:25:58

1. Check Inventory for the part in that first line of the invoice - did the inventory actually get relieved (I suspect it did). If it did, then adjust it back into inventory.
2. In GL-P delete the entry for the Sales Revenue that posted for that line. Leave the Inventory and COGS because they are in balance and will be offset by the adjustment in step 1.
3. Maintain Database, BKARHIVL may have an entry for the one line that was posting when it crashed. If so, delete it.
4. SO-F and print the invoice. If it looks OK, say Y to mark as printed but if not, then say N, then go back to SO-E and release, print and post.

Title: Re: Uh oh! SO-G and Computer Crash
Post by gtladmin on 10/10/08 at 11:28:32

Thanks very much, Lynn! That did the trick. We are all set. No more crying ;D

Val