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Evo-ERP and DBA Classic >> Sales >> Mailing Labels CM vs AR
http://www.istechforum.com/YaBB.pl?num=1224714091

Message started by carie on 10/22/08 at 15:21:31

Title: Mailing Labels CM vs AR
Post by carie on 10/22/08 at 15:21:31

I have been trying to implement contact manager as much as possible. I am using class codes to seperate out customers. Today I am printing address labels for customers thru CM-B-D. I am saying Yes to Download customers only. It is very interesting that I get non customers thru this selection. They all have classes associated with them - that shouldn't make a difference should it????
I'm getting about 50 extra labels and am not thrilled about have to double check - is there any reason you can think that this is happening?

Carie

Title: Re: Mailing Labels CM vs AR
Post by Lynn_Pantic on 10/22/08 at 18:19:20

The "Non Customers" that you are getting - do they show up in AR-A? If they do, tehn as far as this program is concerned, they ARE a customer.

Title: Re: Mailing Labels CM vs AR
Post by carie on 10/23/08 at 09:22:43

They do not show up in AR-A.

Also I have AR-A customers that are also in CM that are not showing up on my mailing labels. I have found 2 and I've only double checked the A's.

Help - this isn't working like I anticipated!

Carie

Title: Re: Mailing Labels CM vs AR
Post by carie on 10/28/08 at 13:34:57

I just went thru all of them - I have a total of 6 customers who are also in CM as customers who did not show up in the mailing list. I have went through all of them and I don't see why they would not show up.

Any ideas