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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> Fatal error Minimizing Evo with WO-A open
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Message started by gtladmin on 10/27/09 at 06:23:12

Title: Fatal error Minimizing Evo with WO-A open
Post by gtladmin on 10/27/09 at 06:23:12

A couple of times now people have had WO-A open, minimized it to do other things (email in the latest instance this morning), and they get a popup
error:

Fatal Err - File:  T7WOA.SRC Line:  564
You have tried to access f file that has not been previously opened, or the file number value (FNUM) passed was 0.
OK


I've told them to get out of Evo entirely and then go back in just to be safe.  They don't have problems getting out of Evo cleanly when the error occurs.

Anybody else seen this error before with WO-A?  I have tried this myself twice, once in each of our companies, and the minute I click on the minimize button in Evo, the error pops up.  So for me it is reproducible.

Val

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by Lynn_Pantic on 10/27/09 at 09:45:38

Exactly how are you minimizing?  There is no "minimize" button, it has been disabled.

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by gtladmin on 10/27/09 at 11:58:51

Oh, let me clarify what I mean:  on the main Evo window, in the top right corner, there is the typical windows minimize, restore down/maximize, and close buttons.  We are using the minimize button, the "hyphen".  The whole program is being minimized,  not the WO-A window.

HTH

Thanks,

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by RPCAdmin on 10/27/09 at 12:10:49

I see what he says.  We get a different error, but then we rarely do it that way.  We just click on the EVO~ERP button on the taskbar and it all shrinks with no complaints.

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by Lynn_Pantic on 10/27/09 at 12:32:16

OK, I can duplicate the error.  Not sure what we can do about it other than completely disabling the minimize button on the top right and requiring users to minimize by using the task bar as Mike describes.   Short term at least, that is a work around.

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by Vman on 10/27/09 at 12:43:24

Just to add some info-

Launch EVO.  Go to WO-A after WO window opens, minimize EVO from Evo window button.  You get an error similar to what the other users get (access violation error), and the WO fields are filled in with 1-1.  If you close WO-A, and then reopen it, you cannot repeat the error minimizing EVO again.  Again, this only seems to occur right after EVO has been launched, the first time you minimize with WO-A open.

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by gtladmin on 10/27/09 at 14:34:16

Nope that does not work that way for us, we can get the error to repeat constantly.  Anyway, try to teach an old dog a new trick and get them to click on the Evo in the taskbar instead of the Windows minimize.  Remember these are the same folks who won't use the GUI!    AHHHHHHH!  Someone please just shoot me now.........I just can't take it any more......... :'(

Val

Title: Re: Fatal error Minimizing Evo with WO-A open
Post by Vman on 10/28/09 at 06:53:39

Maybe the error acts differently in C/S versus P to P configurations.  Could be worse- EVO could corrupt/not update data fields... er, nevermind :)

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