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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> AR-A doesn't work after SP1 update
http://www.istechforum.com/YaBB.pl?num=1298478314

Message started by deburr on 02/23/11 at 09:25:14

Title: AR-A doesn't work after SP1 update
Post by deburr on 02/23/11 at 09:25:14

AR-A does not allow us to enter a customer code anymore.

Title: Re: AR-A doesn't work after SP1 update
Post by ddlong on 02/23/11 at 09:43:03

I just found out the same thing. Need a fix for this soon.

Darla Long

Title: Re: AR-A doesn't work after SP1 update
Post by ddlong on 02/23/11 at 09:47:52

I forgot to put the error message.

Fatal Error - File t7ara.SRC Line:831
The field you are trying to use is unallocated. It may belong to a file that hasn't been opened yet, or was an array that was removed from memory - BKAR.CUSTCODE.

Darla Long

Title: Re: AR-A doesn't work after SP1 update
Post by Lynn_Pantic on 02/23/11 at 20:17:23

I have a fix I just sent to you; if anybody else needs it, let me know.

Title: Re: AR-A doesn't work after SP1 update
Post by gtladmin on 03/08/11 at 16:01:50

Did this fix correct the problem? We won't be updating until this is fixed, it would be a HUGE issue for us.

Title: Re: AR-A doesn't work after SP1 update
Post by Lynn_Pantic on 03/09/11 at 20:54:54

The update file and SP1 now contains the fix

Title: Re: AR-A doesn't work after SP1 update
Post by RPCAdmin on 03/10/11 at 08:11:43

Hmmm.....have 1/18/11 update installed. AR-A was working......installed SP1 this morning, now AR-A not working...... >:(
Also, shouldn't the About screen show SP1 installed?

Title: Re: AR-A doesn't work after SP1 update
Post by RPCAdmin on 03/10/11 at 08:27:02

One more thing......besides not being able to add new customers with major errors popping up....how in the world do I add new contacts in a customer?

Title: Re: AR-A doesn't work after SP1 update
Post by gtladmin on 03/10/11 at 09:09:49

uh oh.....

Title: Re: AR-A doesn't work after SP1 update
Post by RPCAdmin on 03/10/11 at 09:48:29

HELP - I have marketing screaming at me because they can't enter new customers.....If I don't find a quick fix, I will have to revert (from the backup) of all of the files that SP! installed. :'(

Title: Re: AR-A doesn't work after SP1 update
Post by MikeT on 03/11/11 at 09:27:49

Mike, send Lynn an email or call and she should be able to help you. We pointed these errors out very shortly after release and she had a fix pretty quick.

Title: Re: AR-A doesn't work after SP1 update
Post by RPCAdmin on 03/11/11 at 09:33:09

Yep - Lynn sent us 3 RUN files and directions on how to tweak one of the database files. Works now.

Title: Re: AR-A doesn't work after SP1 update
Post by CCKEITH on 03/15/11 at 14:57:11

I want to update to the latest version. Has this problem been fixed in the update Service Pack yet?

Title: Re: AR-A doesn't work after SP1 update
Post by edbrown on 03/16/11 at 10:52:20

I don't think so, after I upgraded to the January update a few weeks ago, AND applied SP1 right afterwards, we had the issue with AR-A. Lynn emailed me some files which fixed it. You might want to get the fix files from Lynn first, BEFORE you upgrade. Then if you have the problem you can immediately fix it.

Title: Re: AR-A doesn't work after SP1 update
Post by CCKEITH on 03/16/11 at 11:03:53

Thanks for the heads up.