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Evo-ERP and DBA Classic >> Accounting >> customer refund
http://www.istechforum.com/YaBB.pl?num=1415052201

Message started by DianeM on 11/03/14 at 15:03:21

Title: customer refund
Post by DianeM on 11/03/14 at 15:03:21

We take in deposits for the machines we build. An order was canceled and I was told
to refund only part of the deposit. At a later date, we will refund the rest. AR-M does
not allow me to put in the amount that was refunded. Is there another way around this?

Title: Re: customer refund
Post by Lynn_Pantic on 11/03/14 at 15:42:22

Kinda hokey but this will work. Enter a credit memo in AR-B for the amount you are going to refund now and then enter a voucher for the same amount. Use the same GL account for the GL distribution so they cancel out. Process the refund against the credit, then use the original credit to pay the voucher so the original credit has the correct amount remaining to refund at a later date.