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Sales Orders Not Closing (Read 546 times)
geo@jps
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Posts: 39
Sales Orders Not Closing
03/17/04 at 14:53:24
 
We have experieced a problem with shipped and billed S.O.'s hanging as open orders after completing invoicing.
 
Thanks for any suggestions.
 
George  
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Cyndee Pappas
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EVO~ERP 2006.1
02/28/06 update

Posts: 258
Gender: female
Re: Sales Orders Not Closing
Reply #1 - 03/18/04 at 11:13:31
 
Any chance the SO are being reopened by a user? That happens here a lot. They want to look at something on the order (like the notes which are not visible in SO-H, Ms Pantic,  Wink ) so they reopen. If they then "Exit SO" it stays open. If they "Save SO" a prompt will ask them if they want to close it.
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Cyndee Pappas
Industrial Data Systems
EVO~ERP 2006.1 with 02/28/06 update
Client/Server Win2000 Server
Pervasive SQL 2000i

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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5681
Re: Sales Orders Not Closing
Reply #2 - 03/18/04 at 11:23:19
 
Notes in SO-H will be available with the next update, thanks to user input   Cheesy
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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Cyndee Pappas
Senior Member
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EVO~ERP 2006.1
02/28/06 update

Posts: 258
Gender: female
Re: Sales Orders Not Closing
Reply #3 - 03/18/04 at 13:50:29
 
Thanks, ma'am, I 'preciate it.  Smiley
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Cyndee Pappas
Industrial Data Systems
EVO~ERP 2006.1 with 02/28/06 update
Client/Server Win2000 Server
Pervasive SQL 2000i

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