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Workstation Evo problems (Read 1051 times)
cathyh
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Workstation Evo problems
01/03/05 at 14:48:18  
I just installed Evo on the fourth workstation ( many more to go but doing this slowly) and I am getting an error- "A record was not found in Fileloc for file BKSYMSTR.BG-2  . There must be a record for each file opened."  Then, Open error-2, BKSYMSTR, M:\DBAMENU_FLEX.rwn, exe path C:\ists\
I am sure I have had this problem on one other workstation but I can't find the answer from Lynn about how to fix it.  Could you help me again?!  
I can see another new year's resolution staring me in the face! Tongue
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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cathyh
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I used to be
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not so sure......

Posts: 1213
Gender: female
Re: Workstation Evo problems
Reply #1 - 01/05/05 at 08:11:15  
Any help for this out there?
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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Lynn_Pantic
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Re: Workstation Evo problems
Reply #2 - 01/05/05 at 18:27:16  
Does it matter which user login ID you use when trying to log in from that workstation?  Are you launching the program from the EXE on the server or a local icon?
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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cathyh
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not so sure......

Posts: 1213
Gender: female
Re: Workstation Evo problems
Reply #3 - 01/07/05 at 08:40:19  
I am using the local icon to launch.  The message comes up right after the license screen, after I hit continue, so I don't get the chance to try to log in.  When I try to open evo again on that computer I get the message " You already have an instance of TASPRo6 runtime for this particular path M:\"
On a different computer I can open evo and log in with the user name for the malfunctioning workstation, and it works fine.
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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Lynn_Pantic
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evolution (n) -
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Re: Workstation Evo problems
Reply #4 - 01/10/05 at 11:39:04  
On the problem workstation, go to C:\ISTS and run TAS6EVOSETUP.EXE and make sure the path listed on the top banner of the program indicates C:\ISTS.  Check the paths and Start in company and fix anything that might be wrong.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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cathyh
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I used to be
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not so sure......

Posts: 1213
Gender: female
Re: Workstation Evo problems
Reply #5 - 01/10/05 at 14:46:38  
Thanks, Lynn.  I remembered it being something simple to fix and something that I caused.  I forgot to add the B before the startup company code.
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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trutax
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Re: Workstation Evo problems
Reply #6 - 03/12/05 at 09:18:17  
I rec'd this error just now and am thrilled to have found an answer! I also didn't think of the "B".
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Kind Regards,

Jan Truax
Software Consultant
Kerber, Rose & Associates, CPAs
115 E. Fifth Street
Shawano, WI 54166
Phone: 715-526-9400 x218
E-mail: jtruax@kerberrose.com
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