ISTech Support Forum - Reopening SO

Welcome, Guest. Please Login.

	01/10/25 at 21:58:30 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

ISTech Support Forum › Evo-ERP and DBA Classic › Sales

‹ Previous topic | Next topic ›

Pages: 1

Reopening SO (Read 865 times)

stl3370

Member

I love YaBB 1G -
SP1!

Posts: 80

Reopening SO
05/03/05 at 07:25:56

Using Evo-ERP with latest update.

Since we converted to Evo-ERP in the past month, I have had one user unable to reopen sales orders in SO-A. We have the flag set for a password and she worked fine before we converted. Right now, I'm the only other one able to do so and it works fine on my PC. Has anyone else experienced this? Just curious if there was something else that I might need to do on her system or maybe a settings file that got corrupted.

Thanks,
Sean
Leybold Optics

IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Reopening SO Reply #1 - 05/03/05 at 09:09:43 The SD-Q setting should apply to all users. Are both menus calling T6SOA.RUN for SO-A?
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

stl3370 Member I love YaBB 1G - SP1! Posts: 80	Re: Reopening SO Reply #2 - 05/05/05 at 05:37:30 Yes, they are.
Back to top	IP Logged

JaySchmitendorf

Browser

EVO-ERP, Electronic
Assembly Contract
Manufacturer

Posts: 31
Gender: male

Re: Reopening SO
Reply #3 - 07/13/07 at 08:03:27

We have the same problem.

I can open sales orders often, all times except one, when our sales person cannot. The SO-A screen disappears after he enters the password. I must have some access she does not. (As administrator I have everything.) lips sealed

Once everyone else was logged off of the system, I was able to reopen a sales order under the sales person's ID, which had been resistant to the OK button under under either ID earlier.

« Last Edit: 07/13/07 at 10:27:17 by JaySchmitendorf »

IP Logged

cpitta Browser I love YaBB 1G - SP1! Posts: 8	Re: Reopening SO Reply #4 - 07/17/07 at 10:42:25 This is happening to us as well. Some individuals can re-open w/the password and other's are kicked out of SO-A entirely. When it was first reported to me I did not understand why it would occur, because as Lynn states below, I was under the impression the SD-Q applied to all users.
Back to top	Christina cpitta@cioholdings.com CIO Holdings, Inc. Bevco Engineering Co., Inc. www.bevcoengineering.com Babush Material Handling www.babush.com Consumer Care Products, LLC www.consumercarellc.com IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Reopening SO Reply #5 - 07/18/07 at 06:37:17 Let me have the programmer take a look. It should work the same for everybody.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

JaySchmitendorf Browser EVO-ERP, Electronic Assembly Contract Manufacturer Posts: 31 Gender:	Re: Reopening SO Reply #6 - 12/14/07 at 12:30:15 We had the problem come up again. This time we had everyone accessing the old sales order files log off. That was not enough to solve the problem. The incident was resolved by changing the option to allow anyone to open closed orders.
Back to top	IP Logged

Pages: 1

ISTech Support Forum › Evo-ERP and DBA Classic › Sales

‹ Previous topic | Next topic ›