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E-Mail Sent Report (Read 740 times)

fillpro

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Posts: 10

E-Mail Sent Report
06/06/06 at 08:59:34

I've look through the program and can not find a faxed report. Either would like to have a report in EVO or need our e-mail program to show the sent e-mails. We use MS Outlook for our e-mail program. Seem to have a problem with some vendors not receiving e-mails from EVO but I receive the blind copy. With report I could tell if e-mail actually went through on our end.
Thanks,
Cathy Walcott
FillPro, Inc.

CWalcott
FillPro, Inc.

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fillpro Browser Posts: 10	Re: E-Mail Sent Report Reply #1 - 06/06/06 at 09:09:00 Oops not looking for faxed report want e-mail sent report. Thanks, Cathy Walcott FillPro, Inc.
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ginawendelin Member Essentials For Safety and Performance... Posts: 68 Gender:	Re: E-Mail Sent Report Reply #2 - 06/06/06 at 09:57:44 We choose the "BCC self" check box in the upper right corner of the e-mail screen, that way we have a record of what was sent, when and to whom. Would that be useful in your case?
Back to top	Gina Wendelin Precise Flight, Inc. EVO-ERP Version 2006.1 with 05/08/06 Update IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: E-Mail Sent Report Reply #3 - 06/06/06 at 10:43:11 Cathy, if you get the Blind CC, then any report we could generate is going to confirm that the email was sent so I am not sure how much that would help.
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Dave Miller

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Posts: 187
Gender: male

Re: E-Mail Sent Report
Reply #4 - 06/06/06 at 12:51:39

We have this problem as well, we get the blind copy but the recipient does not get a copy, nor is there any kickback advise. This seems to a problem only when the program arbitrarily sends the email with a blue down arrow and "{BULK}" next to it. We have not figured out how this happens or, obviously, how to stop it. We use OUTLOOK as our email program, and are on the most current EVO. Any help would be appreciated.

Dave Miller
CTM Magnetics
EvoErp with latest updates

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: E-Mail Sent Report Reply #5 - 06/06/06 at 12:57:42 Where do you see the "Bulk"? I have never seen that and I do not think it is something Evo does. I suspect it is your mail server or ISP.
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Dave Miller Full Member Posts: 187 Gender:	Re: E-Mail Sent Report Reply #6 - 06/06/06 at 13:00:42 I see it in my outlook in box when I receive my blind copy. The only mail that ever comes in that way is an occasional evo mail.
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gtladmin

Active Member

Diving is fun,
diving is fun!

Posts: 1306
Gender: female

Re: E-Mail Sent Report
Reply #7 - 06/08/06 at 11:20:56

You guys need to get the logs from your mail server (if it's in-house) to see if there are system issues. Sometimes I have to verify a message went out for someone who will get a call from the customer saying they didn't get an e-mail. I can check the logs for the outgoing message and print the details of the date and time it left the system as proof it went out. Once it's on the net, it's out of your own control, and it could be any reason why something didn't reach it's destination, or why you didn't get a return. There are many mail servers that are not set up to run under typical email standards. But at least if you have the logs you can determine whether there was a problem on your end.

Val

Val Feehan

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David Waldmann Active Member Live to work, or work to live? Posts: 1924 Gender:	Re: E-Mail Sent Report Reply #8 - 06/09/06 at 11:12:28 I use the BCC and never have had a problem delivery-wise. All workstations BCC to me and I set up a mail rule that dumps all Evo emails into a separate folder and marks them "Read". It's completely invisible until I need to verify that something was sent.
Back to top	David N Waldmann President Vermont Hardwoods Chester, VT Evo-ERP, 5 user IST Build: 3/4/19, patched 04/30/19 Pervasive v11.31 Server 2012 / Win10 x64 Crystal Reports v11 IP Logged

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