ISTech Support Forum

cathyh Active Member I used to be indecisive; now I'm not so sure...... Posts: 1213 Gender:	PO email 12/18/07 at 10:53:49 We have a vendor whose email in the contact info is exactly the same as in the outlook contacts, yet when the PO is emailed to him through Evo, we get a "could not deliver no such person in our organization" error, but when it is sent through outlook it is delivered fine. Has anyone else experienced this? Can anyone offer any solutions? Thanks!
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Dave Miller Full Member Posts: 187 Gender:	Re: PO email Reply #1 - 12/18/07 at 14:45:34 For some reason, I have customers/vendors, who reseive my emails out of EVO as SPAM and are rejected by their server. If I email them out of Outlook, they go thru fine.
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kkmfg Senior Member Ghost of the code Posts: 411 Gender:	Re: PO email Reply #2 - 12/18/07 at 19:55:56 In all likelihood Evo is putting different mail headers on the messages than outlook would. It would be informative if someone could post a raw message out of both Evo and Outlook. It'll be easy to get the outlook one but I don't know how easy it'll be to get the Evo one.
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: PO email Reply #3 - 12/18/07 at 21:23:30 Could you get the raw Evo message from a BCC?
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kkmfg

Senior Member

Ghost of the code

Posts: 411
Gender: male

Re: PO email
Reply #4 - 12/19/07 at 05:59:15

Pretty much. In fact, I suppose the easiest thing to do is send it to yourself. Then you can open up the email's source and see what it looks like. Granted, either way you'll get some additional headers from your mail server that delivered it to you but it'll still be pretty close.

Below are the censored headers from an email I recently sent to a mailing list:

Message-ID: <4762958B.2030205@kkmfg.com>
Date: Fri, 14 Dec 2007 09:39:07 -0500
From: Me <myemail@kkmfg.com>
User-Agent: Thunderbird 2.0.0.9 (Windows/20071031)
MIME-Version: 1.0
To: mailinglist@somewhere.com
Subject: Something
References: <81e08d920712140617tb211a02o8bb620fa3be172b@mail.gmail.com>
In-Reply-To: <81e08d920712140617tb211a02o8bb620fa3be172b@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

Presumably such a set of headers will not get tagged as SPAM. So now the thing to do is get me or someone else to post the headers off an email out of EVO.

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Collin
K & K Manufacturing, Inc

EvoERP Version 1-22-10 SP3
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David Waldmann

Active Member

Live to work, or
work to live?

Posts: 1924
Gender: male

Re: PO email
Reply #5 - 12/19/07 at 07:21:15

If I am understanding correctly, the mail is never sent, and so it could not be labeled as spam.

When I try and send email from the link in AR-A my message does not go through either (I just re-tested it in case it had been fixed in the last year). I get message from "System Administrator" in my Inbox that says "The following recipient could not be reached". As far as I know this has been a problem from day one. I don't know if it's related or not.

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David N Waldmann
President
Vermont Hardwoods
Chester, VT

Evo-ERP, 5 user
IST Build: 3/4/19, patched 04/30/19
Pervasive v11.31
Server 2012 / Win10 x64
Crystal Reports v11

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cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1213
Gender: female

Re: PO email
Reply #6 - 12/19/07 at 08:47:38

That is what I got, a system administrator message saying there was no such person at the server I was sending to. But the email goes through in Outlook with the exact same address. We have successfully emailed PO's before from Evo, but maybe only to other vendors. This vendor's server may be rejecting the mail for some other reason than the email address. I will try to get a copy of the email-- we always BCC to someone here.

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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

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kkmfg Senior Member Ghost of the code Posts: 411 Gender:	Re: PO email Reply #7 - 12/19/07 at 08:51:44 Or post the system administrator message (the raw message source not the copy you'd normally see in your email window)
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kkmfg

Senior Member

Ghost of the code

Posts: 411
Gender: male

Re: PO email
Reply #8 - 12/19/07 at 09:07:30

I'm pretty sure I know the cause of one of the problems:

The getting tagged as SPAM problem is because the nzEmail library appends an

X-Library: Indy 9

header to the outgoing messages. SpamAssassin and other spam blockers will then think of the message as suspicious because apparently some spambots also use the Indy email library. Thus, if this header were removed it's possible (and likely) that the email would no longer be tagged as spam.

Now, for the getting bounced problem I would still need to see a bounced message's source.

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Collin
K & K Manufacturing, Inc

EvoERP Version 1-22-10 SP3
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cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1213
Gender: female

Re: PO email
Reply #9 - 12/19/07 at 12:09:17

Here is the header for the message sent through Evo:

Microsoft Mail Internet Headers Version 2.0
Received: from mxout01-esl-se-cyg.cygrids.net ([85.118.200.136]) by mail.wing.com with Microsoft SMTPSVC(6.0.3790.1830);
Mon, 17 Dec 2007 11:21:58 -0800
Received: from nsmailhub01b.trelleborg.com (ns_mailhub_01b.trelleborg.com [194.236.202.56])
by mxout01-esl-se-cyg.cygrids.net (Cygrids SMTP Service) with ESMTP id 1C2B2267DD2
for <asegura@wing.com>; Mon, 17 Dec 2007 20:22:21 +0100 (CET)
X-VirusChecked: Checked
X-Env-Sender: asegura@wing.com
X-Msg-Ref: server-4.tower-117.messagelabs.com!1197919307!5052427!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [66.127.229.195]
X-SpamReason: No, hits=4.3 required=7.0 tests=MIME_BOUND_NEXTPART,
MIME_BOUND_RKFINDY,X_LIBRARY
From: Postmaster@trelleborg.com
Subject: DELIVERY FAILURE: User Greg.Myer (Greg.Myer@trelleborg.com) not listed in
Domino Directory
To: "Addie Segura" <asegura@wing.com>
MIME-Version: 1.0
Date: Mon, 17 Dec 2007 11:21:46 -0800
X-Priority: 3 (Normal)
X-Library: Indy 9.00.10
X-OriginalArrivalTime: 17 Dec 2007 19:21:46.0973 (UTC) FILETIME=[10DC78D0:01C840E2]
X-MIMETrack: Itemize by SMTP Server on NS_MAILHUB_01b/SVR/TRELLEBORG(Release 6.5.6|March
06, 2007) at 2007-12-17 20:21:46,
Serialize by Router on NS_MAILHUB_01b/SVR/TRELLEBORG(Release 6.5.6|March 06, 2007) at
2007-12-17 20:21:48,
Serialize complete at 2007-12-17 20:21:48
Message-ID: <OF5AAEA27D.B069347F-ONC12573B4.006A5D1F-C12573B4.006A5D92@trelleborg.com>
Content-Type: multipart/report; report-type=delivery-status; boundary="==IFJRGLKFGIR8711586UHRUHIHD"
Return-Path: <>
--==IFJRGLKFGIR8711586UHRUHIHD
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64
--==IFJRGLKFGIR8711586UHRUHIHD
Content-Type: message/delivery-status
--==IFJRGLKFGIR8711586UHRUHIHD

Content-Type: message/rfc822
Received: from mxin02-relay.cbrcom.com ([10.57.29.36])
by nsmailhub01b.trelleborg.com (Lotus Domino Release 6.5.6)
with ESMTP id 2007121720214648-1971180 ;
Mon, 17 Dec 2007 20:21:46 +0100
Received: from mail117.messagelabs.com [195.245.231.211] by mxin02-relay.cbrcom.com
(SMTPD32-8.15) id AC5C3B43022C; Mon, 17 Dec 2007 20:22:04 +0100
Received: (qmail 10667 invoked from network); 17 Dec 2007 19:21:48 -0000
Received: from mail.wing.com (HELO mail.wing.com) (66.127.229.195)
by server-4.tower-117.messagelabs.com with SMTP; 17 Dec 2007 19:21:48 -0000
Received: from WING-34OP-0710 ([192.168.0.118]) by mail.wing.com with Microsoft SMTPSVC(6.0.3790.1830);
Mon, 17 Dec 2007 11:21:46 -0800
X-VirusChecked: Checked
X-Env-Sender: asegura@wing.com
X-Msg-Ref: server-4.tower-117.messagelabs.com!1197919307!5052427!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [66.127.229.195]
X-SpamReason: No, hits=4.3 required=7.0 tests=MIME_BOUND_NEXTPART,
MIME_BOUND_RKFINDY,X_LIBRARY
From: "Addie Segura" <asegura@wing.com>
Subject: added light gray and dark gray to PO
To: Greg.Myer@trelleborg.com
MIME-Version: 1.0
Reply-To: "Addie Segura" <asegura@wing.com>
Date: Mon, 17 Dec 2007 11:21:46 -0800
X-Priority: 3 (Normal)
X-Library: Indy 9.00.10
Return-Path: asegura@wing.com
X-OriginalArrivalTime: 17 Dec 2007 19:21:46.0973 (UTC) FILETIME=[10DC78D0:01C840E2]
X-MIMETrack: Itemize by SMTP Server on NS_MAILHUB_01b/SVR/TRELLEBORG(Release 6.5.6|March
06, 2007) at 2007-12-17 20:21:46,
Serialize by Router on NS_MAILHUB_01b/SVR/TRELLEBORG(Release 6.5.6|March 06, 2007) at
2007-12-17 20:21:48
Message-ID: <OF5AAEA27D.B069347F-ONC12573B4.006A5D1F-C12573B4.006A5D92@trelleborg.com>
Content-Type: multipart/mixed; boundary="=_NextPart_2rfkindysadvnqw3nerasdf"
--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Transfer-Encoding: 7bit
Content-Type: text/plain
--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Type: application/octet-stream;
name="P5170.PDF"
Content-Disposition: attachment;
filename="P5170.PDF"
Content-Transfer-Encoding: base64
--=_NextPart_2rfkindysadvnqw3nerasdf--

--==IFJRGLKFGIR8711586UHRUHIHD--

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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

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kkmfg

Senior Member

Ghost of the code

Posts: 411
Gender: male

Re: PO email
Reply #10 - 12/19/07 at 12:40:20

So you are saying that if you sent a message through outlook to Greg.Myer *at* trelleborg *dot* com (obfuscated to protect the poor guy from any more spam than he already gets) that it goes through fine? That seems odd because his mail server appears to be saying that Greg.Myer is not a valid user on their end.

If I send an email out of evo to one of our other email addresses here it works fine... Apparently other people are able to send out of Evo as well (as someone already mentioned their mail getting spam canned).

If your answer really is yes, you can send to that exact address in outlook then I'll have to sniff around and see if there is anything fishy with the Domino email server...

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Collin
K & K Manufacturing, Inc

EvoERP Version 1-22-10 SP3
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cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1213
Gender: female

Re: PO email
Reply #11 - 12/19/07 at 13:45:03

Yes according to the purchaser she could email the attached PDF to Greg.Myer using Outlook 2007 no problem. But through the Evo email program she got the sys admin error. She also says this has happened with other vendors too.

I just tried to email both Greg and myself (on the to line with ; in between addresses) and I got the same sys admin error, AND my email went to the spam folder in Outlook (2007).

Here are both headers:

Microsoft Mail Internet Headers Version 2.0
Received: from mxout02-esl-se-cyg.cygrids.net ([85.118.200.137]) by mail.wing.com with Microsoft SMTPSVC(6.0.3790.1830);
Wed, 19 Dec 2007 12:28:48 -0800
Received: from nsmailhub01a.trelleborg.com (unknown [194.236.202.55])
by mxout02-esl-se-cyg.cygrids.net (Cygrids SMTP Service) with ESMTP id A336E2E6D70
for <cathyh@wing.com>; Wed, 19 Dec 2007 21:29:17 +0100 (CET)
X-VirusChecked: Checked
X-Env-Sender: cathyh@wing.com
X-Msg-Ref: server-7.tower-59.messagelabs.com!1198096116!92465316!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [66.127.229.195]
X-SpamReason: No, hits=4.3 required=7.0 tests=MIME_BOUND_NEXTPART,
MIME_BOUND_RKFINDY,X_LIBRARY
From: Postmaster@trelleborg.com
Subject: DELIVERY FAILURE: User Greg.Myer (Greg.Myer@trelleborg.com) not listed in
Domino Directory
To: "Cathy Hamilton" <cathyh@wing.com>
MIME-Version: 1.0
Date: Wed, 19 Dec 2007 12:28:34 -0800
X-Priority: 3 (Normal)
X-Library: Indy 9.00.10
X-OriginalArrivalTime: 19 Dec 2007 20:28:36.0028 (UTC) FILETIME=[BB4537C0:01C8427D]
X-MIMETrack: Itemize by SMTP Server on NS_MAILHUB_01a/SVR/TRELLEBORG(Release 6.5.4|March
27, 2005) at 2007-12-19 21:28:45,
Serialize by Router on NS_MAILHUB_01a/SVR/TRELLEBORG(Release 6.5.4|March 27, 2005) at
2007-12-19 21:28:48,
Serialize complete at 2007-12-19 21:28:48
Message-ID: <OF699B552F.E6BF65F5-ONC12573B6.00707F28-C12573B6.00707FC0@trelleborg.com>
Content-Type: multipart/report; report-type=delivery-status; boundary="==IFJRGLKFGIR20960670UHRUHIHD"
Return-Path: <>

--==IFJRGLKFGIR20960670UHRUHIHD
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64

--==IFJRGLKFGIR20960670UHRUHIHD
Content-Type: message/delivery-status

--==IFJRGLKFGIR20960670UHRUHIHD
Content-Type: message/rfc822

Received: from mxin02-relay.cbrcom.com ([10.57.29.36])
by nsmailhub01a.trelleborg.com (Lotus Domino Release 6.5.4)
with ESMTP id 2007121921284578-706785 ;
Wed, 19 Dec 2007 21:28:45 +0100
Received: from mail59.messagelabs.com [195.245.230.83] by mxin02-relay.cbrcom.com
(SMTPD32-8.15) id AF10AC44021C; Wed, 19 Dec 2007 21:29:04 +0100
Received: (qmail 7659 invoked from network); 19 Dec 2007 20:28:37 -0000
Received: from mail.wing.com (HELO mail.wing.com) (66.127.229.195)
by server-7.tower-59.messagelabs.com with SMTP; 19 Dec 2007 20:28:37 -0000
Received: from WING-558-GA-512 ([192.168.0.122]) by mail.wing.com with Microsoft SMTPSVC(6.0.3790.1830);
Wed, 19 Dec 2007 12:28:36 -0800
X-VirusChecked: Checked
X-Env-Sender: cathyh@wing.com
X-Msg-Ref: server-7.tower-59.messagelabs.com!1198096116!92465316!1
X-StarScan-Version: 5.5.12.14.2; banners=-,-,-
X-Originating-IP: [66.127.229.195]
X-SpamReason: No, hits=4.3 required=7.0 tests=MIME_BOUND_NEXTPART,
MIME_BOUND_RKFINDY,X_LIBRARY
From: "Cathy Hamilton" <cathyh@wing.com>
Subject: PO# 5162 revised
To: Greg.Myer@trelleborg.com, cathyh@wing.com
MIME-Version: 1.0
Reply-To: "Cathy Hamilton" <cathyh@wing.com>
Date: Wed, 19 Dec 2007 12:28:34 -0800
X-Priority: 3 (Normal)
X-Library: Indy 9.00.10
Return-Path: cathyh@wing.com
X-OriginalArrivalTime: 19 Dec 2007 20:28:36.0028 (UTC) FILETIME=[BB4537C0:01C8427D]
X-MIMETrack: Itemize by SMTP Server on NS_MAILHUB_01a/SVR/TRELLEBORG(Release 6.5.4|March
27, 2005) at 2007-12-19 21:28:45,
Serialize by Router on NS_MAILHUB_01a/SVR/TRELLEBORG(Release 6.5.4|March 27, 2005) at
2007-12-19 21:28:48
Message-ID: <OF699B552F.E6BF65F5-ONC12573B6.00707F28-C12573B6.00707FC0@trelleborg.com>
Content-Type: multipart/mixed; boundary="=_NextPart_2rfkindysadvnqw3nerasdf"

--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Transfer-Encoding: 7bit
Content-Type: text/plain

--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Type: application/octet-stream;
name="P5162.PDF"
Content-Disposition: attachment;
filename="P5162.PDF"
Content-Transfer-Encoding: base64

--=_NextPart_2rfkindysadvnqw3nerasdf--

--==IFJRGLKFGIR20960670UHRUHIHD--

[/b]header from internal mail to me which was sent to Outlook spam folder:[/b]

Microsoft Mail Internet Headers Version 2.0
Received: from WING-558-GA-512 ([192.168.0.122]) by mail.wing.com with Microsoft SMTPSVC(6.0.3790.1830);
Wed, 19 Dec 2007 12:28:36 -0800
From: "Cathy Hamilton" <cathyh@wing.com>
Subject: PO# 5162 revised
To: Greg.Myer@trelleborg.com, cathyh@wing.com
Content-Type: multipart/mixed; boundary="=_NextPart_2rfkindysadvnqw3nerasdf"
MIME-Version: 1.0
Reply-To: "Cathy Hamilton" <cathyh@wing.com>
Date: Wed, 19 Dec 2007 12:28:34 -0800
X-Priority: 3
X-Library: Indy 9.00.10
Return-Path: cathyh@wing.com
Message-ID: <EMAILKnjfC2vOdoppuU00000c26@mail.wing.com>
X-OriginalArrivalTime: 19 Dec 2007 20:28:36.0028 (UTC) FILETIME=[BB4537C0:01C8427D]
--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
--=_NextPart_2rfkindysadvnqw3nerasdf
Content-Type: application/octet-stream;
name="P5162.PDF"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="P5162.PDF"
--=_NextPart_2rfkindysadvnqw3nerasdf--

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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

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cathyh Active Member I used to be indecisive; now I'm not so sure...... Posts: 1213 Gender:	Re: PO email Reply #12 - 12/19/07 at 14:03:24 Never mind the mail to me going to spam folder- I forgot that at one time when I was getting alot of spoofed mail from myself I put my email address in the blocked senders list!
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cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1213
Gender: female

Re: PO email
Reply #13 - 12/19/07 at 14:25:26

Never Never mind!! embarrassed

I should have forced my purchaser to review the email addresses in front of me before continuing on with this wild goose chase-- there is an "e" missing in myer (meyer) in the Evo email- I just checked it myself.

I am wondering now if all the problems are really just bad emails. I am wondering how many problem email addresses there are since this is the first I have heard about it.

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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

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kkmfg Senior Member Ghost of the code Posts: 411 Gender:	Re: PO email Reply #14 - 12/19/07 at 16:07:17 Well that means our only problem is with the messages being tagged SPAM and I already posted about that.
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