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Packing Slip prints 324+ plages (Read 221 times)
gtladmin
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Packing Slip prints 324+ plages
12/31/07 at 12:11:02
 
Have weird situation--sales went to print their packing slip for an order, and while the Acknowledgement printed one page (correct), the packing slip prints 324+ pages!  They didn't mention anything and when accounting went to release and bill they encountered the same problem.  I took a look at the packing slip and it's about 326 pages when it should be one page. As I page through the print preview, I see various notes, websites, email addresses that do not belong to this order being added into the packing slip notes (I responded Y to print notes) at one a page.  When I respond N to print notes, not a problem.  Had sales try deleting the notes in the order and re-create them, but that didn't seem to make a difference.  
 
The sales order is now closed.  However, some sort of burp happens when printing this particular order.  Is there something messed up somewhere that I need to fix, or just forget it?  Hasn't happened to any other orders (that I know of but then sales didn't speak up about this last time so who knows?).
TIA,
 
Val
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Val Feehan
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