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Customer Statement wont print (Read 327 times)
Dawn
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Customer Statement wont print
01/30/08 at 07:04:19  
I have several customer statements that don't show any information yet when I run AR aging they show up.  I checked the "print statements" feild in master customer file and they are set to yes. Any ideas how to fix?
 
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Dawn
Classic - 7/5/10 update
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hlwallace
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Re: Customer Statement wont print
Reply #1 - 03/26/08 at 12:32:57  
Hi,
Have you checked the customer defaults in AR-A to see if "Send Statements" [Y/N] is marked "Y"? If this box is set to "N", that would be why the statements are not printing. I'm not sure what would happen if it is left blank.
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Holly Smiley
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Holly Wallace
International Light Technologies, Inc.
EVO/ERP 2007.2 with 12/15/07 update
Novell Netware 6.5 client/server
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Dawn
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Re: Customer Statement wont print
Reply #2 - 03/26/08 at 13:09:53  
Yes.  It seems it only happens when I try to print for a previous month when they have actually paid in the current month.  I just use the aging when I need to do that instead of the statements.
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Dawn
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