Yeah, not too many people have a lot of good things to say about worldship but you've pretty much got to use it if you want UPS... And well, as for dumping UPS, we've tried. The other package carriers are also inept baboons. Unfortunately, UPS gives us a good price and usually doesn't screw up delivering our packages so we're pretty much set with using them. That and the owner is Italian and it wouldn't be any good to not support family, right?
Still, I wish worldship import/export worked a bit faster with Evo... It's unusable as is...