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Cannot post invoices SO-G (Read 594 times)
sgoulette
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Cannot post invoices SO-G
02/25/08 at 13:43:53
 
We are using DBA Classic 2004.1 and on 2/23/08 installed the 12/15/07 update.  We tried to post our sales from 2/22/08 and it will bring them up on the report in SO-G but when we hit yes to post now, the screen blinks and then goes back to the sales menu.  I have searched the forum and cannot find any issues related to this 12/15 update but that is the only thing that we have done since 2/22 when we successfully posted the previous days sales.  Any ideas please?
 
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Dawn
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Re: Cannot post invoices SO-G
Reply #1 - 02/25/08 at 13:57:26
 
Try reprinting the invoices.  Then posting.
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Dawn
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sgoulette
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Re: Cannot post invoices SO-G
Reply #2 - 02/27/08 at 08:19:22
 
Thanks but we have already tried with no luck.  Also tried posting 1 at a time, no luck here either.  It will run the COGS and commission reports but when time to post it immedietely goes back to sales menu.
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wildco
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Re: Cannot post invoices SO-G
Reply #3 - 02/27/08 at 12:30:00
 
We had this problem in the past when releasing and posting an invoice for freight only (nothing else).  Our solution was to delete the invoice record in the database and print and post again (after adding a line to the sales order).  Dont forget to backup!
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Aaron

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sgoulette
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Re: Cannot post invoices SO-G
Reply #4 - 02/29/08 at 09:07:02
 
I looked in database but could not find the unposted invoice file, what is file name?  All I could find was the last sales we had posted which was 2/21.  
 
The only other thing I can think of to do is going to my backup on 2/22 before update was installed, I am just afraid of loosing all data entered since then.  Any other thoughts on a fix?
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Lynn_Pantic
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Re: Cannot post invoices SO-G
Reply #5 - 03/06/08 at 20:20:39
 
There was an issue with the DBA Classic invoice posting that was patched within a day of the original 12/15/07 post.  Download the update when you are ready to install so if there are any patches, you will have them.  I wil send you the file.
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Lynn Pantic
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