Certain inventory items have been assigned serial number control. The serial numbers have been entered from the work order entry in WO-I. Normally, when a sales order is released in SO-E any product that has serial number control will be asked to enter the serial numbers at that time. Starting yesterday, when I release a sales order the system proceeds through all the normal screens. The screen asking if you want to enter serial numbers comes up and I click on "yes" the screen for the serial number entry appears and then immediately disappears. I have tried three different computers, three different sales orders with three different model numbers. We even restarted the server.
Anyone else have this problem!!