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RMA Disposition not making credit SO (Read 474 times)
carie
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RMA Disposition not making credit SO
07/11/08 at 13:44:14
 
I have created a rma with 2 line items. the first one dispositioned to ship replacement.
Then later the 2nd line dispositioned to be returned to stock. IT WILL NOT CREATE THE CREDIT SO. Is there some reason for this? If i do the return to stock on it's own rma it works, but that's not the way I would like to do it.
 
Any ideas?
 
~Carie
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Evo-ERP Version 2015.2 with Build 7/02/2015
Pervasive 11.3 - 10 licenses / DBA since 2002

Carie Kirk
McDantim Inc
Helena, Montana
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GasGiant
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Re: RMA Disposition not making credit SO
Reply #1 - 07/12/08 at 04:13:05
 
We have had the same problem. If the second line item has a different disposition it does not work right.
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carie
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Re: RMA Disposition not making credit SO
Reply #2 - 07/23/08 at 12:56:21
 
Is this just how it's going to work - or is it a gliche?
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Evo-ERP Version 2015.2 with Build 7/02/2015
Pervasive 11.3 - 10 licenses / DBA since 2002

Carie Kirk
McDantim Inc
Helena, Montana
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Lynn_Pantic
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Re: RMA Disposition not making credit SO
Reply #3 - 07/24/08 at 07:10:25
 
I will have programming look into it.  You should be able to give different dispositions to different lines on the same RMA.
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Lynn Pantic
IS Tech Support
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