We just started looking at using Sales Commissions to pay sales reps to replace an offline method we've used for years.  
 
1. A particular Salesperson is set up with a 10% Commission rate in CS-A.
2. This Saleperson is selected for a particular Customer as SLSP1 in AR-A.
3. All Invoices to this Customer yesterday transacted with a 7% Commission.
4. All those Invoices were for the same Part.
 
Here are the facts:
 
1. The Commission Rate was not overridden in the Bill-to or Ship-to customer screen in AR-A (left at 0%).
2. We are not using Price Code Commissions.
3. We are not using Contract Commissions.
 
Here's something else:
 
1. In the BKARHINV Sales Order Header file, the Commission Rate for this Invoice is 10%.
2. In the BKARHIVL Sales Order Line file for this Invoice/Part, the Commission Rate is 7%.
3. In the MTICMSTR file for this Part, the Commission Rate is 0%.  
 
Any insight would appreciated as I'm not sure what I'm missing.
 
Tim Keating
Motor Guard Corporation
Manteca, CA
v 2002.4
 
 

Thanks Linda.  I agree that the line item commission would override the others but we don't enter commissions at sales order entry.  The option is turned off.
 
I must be missing something.
 
Commissions are set as follows:
 
Salesperson: 10%
Bill-to Customer: 0%
Ship-to Customer: 0%
Part Number: 0% (Commissions Flag in IN-B set to 'Y')
 
But, on Invoice, this item was assigned a 7% commission.
 
I understand if a commission was changed before and after invoicing this could happen but, since I'm the only one messing with commissions, I don't see how.
 
I would assume this is not related to the program function or someone would have run into it before me.

Yikes!  We recently began paying commissions and are getting some crazy commission figures.    
 
Example:
 
Rep 800    10% (in the SO header)
Total Product Sales $270.40 - this was 8 each of one item
Commissionable (per CS-O report) $142.08 - - - wha ???
 
Also, one invoice on this report of 5 shows a payment amount that includes freight, the others do not.
 
Where is the problem in our system?
 
 
 

It was my mistake, I had selected to pay on NET sales rather than GROSS sales!  Thanks for the help, Lynn!