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	11/18/24 at 11:27:49 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

ISTech Support Forum › Evo-ERP and DBA Classic › Sales

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Email address on a RTM form (Read 549 times)

wes Browser Doh! Posts: 23 Gender:	Email address on a RTM form 09/08/08 at 18:03:18 Is there a way to attach a customer’s email address to a Acknowledgement, and Packing Slip, in the RTM form?
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Email address on a RTM form Reply #1 - 09/08/08 at 18:26:22 In Evo, yes, the customer record is open so the field for email can be added to the RTM. You need to determine which of the 5 available emails you want.
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GasGiant

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Re: Email address on a RTM form
Reply #2 - 09/08/08 at 18:39:19

We wanted the email address to show up on the Ack, etc., but also in the header of the order in SO-A, so we went to using the order description line (in BKARINV it is bkar_inv_desc), which is on everything. Mind you, that is not the customer account email (which is more of a billing contact), but is the shipping contact where we email the ack and the shipping notice.

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wes

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Re: Email address on a RTM form
Reply #3 - 09/09/08 at 08:49:13

My main goal is to add the email address from the number one slot in the AR, and have it to appear on the packing slip, mainly, so that when shipping, ships a package they load a email address in the UPS system for the customer to receive shipping updates. We are using the classic mode with the evo updates installed. Also im not very RTM smart, and need guidance as to how to insert the email address. Make sense?

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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: Email address on a RTM form Reply #4 - 09/09/08 at 10:02:46 Hum, non-Evo RTMs, eh? They are not very user-friendly nor are they flexible. You may need a custom RTM.
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