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can't print RMA (Read 2744 times)
CCKEITH
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Thanks, Lynn and
Allen and Lori!

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Re: can't print RMA
Reply #15 - 01/11/10 at 10:21:46
 
Setting up RMA for use in our system.  I can't print the RMA either.  The T6RMA1.RTM hasn't been tampered with at all by me.  We do not have Evo notes turned on.  When I select print, the window showing the T6RMA1.RTM file name comes up and when I hit enter it just goes back to Evo main screen.  It never gets to the Print to screen. We are running Evo-ERP 9-16-09 SP 4.  Haven't installed Service Pack 5.
 
Any help on this?
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Charlene Keith
Hillco Technologies, Inc.
Evo-ERP 2015.1
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Re: can't print RMA
Reply #16 - 01/11/10 at 11:34:23
 
When I print RMA's the program selects IT6RMA1.RTM and if I try to use T6RMA1.RTM it fails back to main screen.  
 
Looks to me like you are trying to use the wrong RTM.
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CCKEITH
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Thanks, Lynn and
Allen and Lori!

Posts: 151
Gender: female
Re: can't print RMA
Reply #17 - 01/11/10 at 12:17:15
 
I tried both forms.  One time only after your reply was I was able to print to screen.  I don't know if it was the IT6RMA1.rtm or T6RMA1.rtm because at first the IT6RMA1.rtm file did not print.  I have tried numerous times to print and except for the one time, the print screen does not show up and it goes back to the main screen.  I'm not sure what to do from here.
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Charlene Keith
Hillco Technologies, Inc.
Evo-ERP 2015.1
(30 users)
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CCKEITH
Full Member
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Thanks, Lynn and
Allen and Lori!

Posts: 151
Gender: female
Re: can't print RMA
Reply #18 - 01/14/10 at 16:26:34
 
Lori at ISTech Support emailed me a new T6RMA1.rtm file and it worked!  Thanks.
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Charlene Keith
Hillco Technologies, Inc.
Evo-ERP 2015.1
(30 users)
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