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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Repeatable

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email not sent (Read 471 times)

GasGiant

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How can I help?

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email not sent
03/11/09 at 11:25:50

I have one user who gets the message "Email NOT sent" for any Evo email she attempts. Emailing works fine from my machine. I checked her settings and her SMTP user name and password were empty. Email was working fine last week. So I put her user name and password back in, but it still fails. I even went so far as to check the email address to be sure it was valid. We were able to send mail via our email program to the same addresses.

Ideas?

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Lynn_Pantic

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evolution (n) -
gradual change to a
different form

Posts: 5681

Re: email not sent
Reply #1 - 03/11/09 at 12:33:18

On the TAS-C screen, look at the top margin of the screen. It should say
"Set RT Configuration [C:\ISTS\]"
or, if they are a terminal server user and you have the alternate drive mapping set up, M:\ISTS or whatever drive letter you chose to use. If it ispointing to F:\DBAMFG or some other path, click the Set Run Path on the lower left and change it to the correct ISTS path.

Lynn Pantic
IS Tech Support
lynn@istechsupport.com

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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: email not sent Reply #2 - 03/11/09 at 13:09:00 Looked at it. That's not it. I'll make her reboot and tell her to try again tomorrow.
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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Repeatable

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