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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic

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transaction not showing in IN-A for ADMIN (Read 4311 times)

TFay

Full Member

Thanks for the help!

Posts: 135

transaction not showing in IN-A for ADMIN
03/17/09 at 10:28:58

Signed in one EVO Workstation as ADMIN for certain inventory items I can not see transactions or OH levels by location. If I sign on as a different user the transactions and location records show up. I am able to see this data for some inventory items but not others when signed in as ADMIN. I am not sure where to start troubleshooting this.

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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #1 - 03/17/09 at 10:52:13 The Admin account may be running different programs than the user accounts. When logged in as Admin, try using UT-A to run BKINA.RUN or T6INA.RUN instead of T7INA.RWN
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: transaction not showing in IN-A for ADMIN Reply #2 - 03/17/09 at 14:29:02 ADMIN may also be logging into a different company - perhaps an old test copy.
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TFay

Full Member

Thanks for the help!

Posts: 135

Re: transaction not showing in IN-A for ADMIN
Reply #3 - 03/18/09 at 06:01:16

Ok, I think Gas Giant, that you are correct. Now how do I fix this. The BKINA.RUN AND T6INA.RUN BOTH GIVE ME ACCESS TO THE DATA. I am sure this is signing on to the correct company as all of the current transaction data for other parts is accessable.

When I set up EVO I just decided to use the ADMIN account as my user account and set up another user for another employee. I kind of forgot how to set up user's. In EVO it is a little complicated as I recall so I just let my employees use the one user account that I set up that has some menu restrictions, like system, etc... and I use the ADMIN. I have been using this for a year or longer and never noticed a problem until yesterday.

This is why you should never let children play with matches!!!

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RPCAdmin Active Member Please save me from the Users!!!!!!! Posts: 521 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #4 - 03/18/09 at 06:15:20 Ummm.......not good if T7INA is not showing some transactions. I am pushing many of my users to start using this.
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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #5 - 03/18/09 at 08:22:15 We need to define the problem, here. Are we talking about "not showing some transactions" or "not showing some of the data", which might mean that you can't see the Serial Number column. Where are you looking and what is missing that you are you expecting to see?
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tcook

Member

Posts: 71
Gender: female

Re: transaction not showing in IN-A for ADMIN
Reply #6 - 03/18/09 at 08:30:34

I am also seeing the same problem, although I am not logged in as ADMIN. I copied several menus from ADMIN, that have this problem. You can click on the locations, BOM, transactions, etc. buttons and there is no data there, yet when you run T6INA, the data is there. Some parts are working fine, while others are not.

Tara Cook
APA, Inc.

EVO-ERP2005.1(40 users) w/IS Tech update 12/21/08
Windows 2003
Pervasive V9.0

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GasGiant Administrator How can I help? Posts: 1523 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #7 - 03/18/09 at 08:47:25 That certainly is a problem and may point to a mismatch between tables (e.g. BKICMSTR vs MTICMSTR vs BKICLOC). I note that you do not report being up to date with recent releases, is your signature line correct? And when was the last time you ran SM-J-C?
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tcook Member Posts: 71 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #8 - 03/18/09 at 09:25:46 We are on the latest update as of last weekend. I have not updated my profile yet.
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TFay Full Member Thanks for the help! Posts: 135	Re: transaction not showing in IN-A for ADMIN Reply #9 - 03/18/09 at 19:50:03 So is that it, sorry houston we have a problem. No known fix for this?
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GasGiant

Administrator

How can I help?

Posts: 1523
Gender: male

Re: transaction not showing in IN-A for ADMIN
Reply #10 - 03/19/09 at 04:11:56

As I mentioned above, still waiting for info from the two of you...

from TCook: when was the last time you ran SM-J-C? If you at least run the master reconciliation in the test mode it would tell you if there are problems.

from TFay: Are we talking about "not showing some transactions" or "not showing some of the data", which might mean that you can't see the Serial Number column. Where are you looking and what is missing that you are you expecting to see?

Happy to help, but need a bit more to go on. Also, I'm moving this to the Sporadic Problems section.

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tcook Member Posts: 71 Gender:	Re: transaction not showing in IN-A for ADMIN Reply #11 - 03/19/09 at 10:15:43 I ran SM-J-C in test mode for a couple of the parts that we know do not show data, it reported : Deleted 6 blank record(s) in the INVTXN file
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GasGiant

Administrator

How can I help?

Posts: 1523
Gender: male

Re: transaction not showing in IN-A for ADMIN
Reply #12 - 03/19/09 at 10:30:49

Nothing for the Master Level? Hmm... sounds like a question for Allen. Most items show fine, but a few have BOM and/or transaction history missing only in T7INA. Something is causing those sub look ups to fail. Sounds like the T7 version of the look ups is not getting the item code handed off properly.

Would you be willing to share a few item codes? If you could give me two codes that don't work and two that do I'll test to see if I can repeat.

For others following this thread, we've been using the T7 programs from their initial release and I have never seen this with any of our 20,000+ part codes.

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TFay

Full Member

Thanks for the help!

Posts: 135

Re: transaction not showing in IN-A for ADMIN
Reply #13 - 03/19/09 at 14:09:36

Sorry, I have not run S-M-J for quite some time. I never really understood how to run it anyway but when I do, I just choose master then transaction and accept the defaults.

I am also not on the most recent update.

When I open certain inventory items, and click on location no data appears at all, blank screen. For those items if I click on transactions no data appears blank screen. If I run bkina.run or t6ina.run then the data appears, and is accurate. Only happens when signed on as ADMIN.

I also know that when my users sign in to EVO they see the old DBA icons instead of the new EVO icons when signed on as ADMIN but that is probably unrelated to this issue.

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TFay Full Member Thanks for the help! Posts: 135	Re: transaction not showing in IN-A for ADMIN Reply #14 - 03/23/09 at 06:13:38 Where specifically do I find the step by step instructions on setting up a new EVO user, as I suspect that this is going to be the solution. Create a new user and stop using ADMIN.
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ISTech Support Forum › Evo-ERP and DBA Classic › Problem Reports - Sporadic

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