HELLO EVERYONE, I WOULD APPRECIATE ANY HELP I CAN GET ON WHY WHEN I ENTER AND RMA AND TRY TO SAVE IT I GET AN ERROR MESSAGE THAT SAYS "ACCESS VIOLATION AT ADDRESS 00401EE2 IN MODULE TP7RUNTIME.EXE". I CANT EXIT AT THAT POINT, I GET LOCKED UP COMPLETELY AND ANOTHER WARNING ERROR THAT SAYS "IN FORM CLOSE" COMES UP. I HAVE TO CONTROL ALT DELETE AND END THE TASK. WHEN I GO BACK IN THE RMA HAS ACCTUALLY SAVED. IF I TRY TO RECEIVE THE ITEMS IT CLOSES THE RMA. I HAVE TO GO TO SQL TO RE OPEN IT. THEN TO TOP IT ALL OFF IF I DISPOSTION THE PART TO A CREDIT MEMO, NO SALES ORDER IS CREATED. I'M AT MY WITS END. I'LL TAKE ANY ADVISE.
THANKS, SHERI

Lyn, Thanks for responding. Our version is evo/erp build 52509. We have all 4 addtional packs added to it. I think it stopped working after the June 24th update it was the 4th patch of the latest update. We have not done any windows updates lately. Thanks again, Sheri