Our GL AR control account differs from the detail subledger by the amount of one particular invoice.  We didn't catch this until we received the customer's payment, tried to post the payment in AR-C and Evo couldn't find the invoice.  The invoice doesn't appear in the aging, but we can see the debit posting to AR control in the GL detail on the invoice date.
 
I can make a GJ entry to debit cash and credit AR control to bring AR control into agreement with the detail subledger.
 
How could this "missing" invoice happen?
 
Paul Groh

There wouldn't be an entry to the GL if the invoice wasn't posted, right?  The sales order shows "closed" in SO-A.  Everything's as is should be in the GL, all the GL accounts were properly "hit" by the invoice.  The only thing missing is the open invoice in AR detail.

Does it appear if you run AR-F and choose Listing, Open and Paid?  I don't know what happened but you can add an invoice to the Aging and be able to apply the payment by using AR-B and entering a Beginning Balance Voucher type.  That will hit Aging and not GL.