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Serial number on Invoices (Read 878 times)
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Serial number on Invoices
12/02/09 at 11:54:15
 
The serial number used to print on invoices when you reprinted posted invoices.   Now the serial number does not print at all.   Printing the serial number is marked as “Y” on the screen.   At first I thought it may be when you assign the number—releasing so’s vs. posting.   That apparently makes no difference.   Can this be corrected?
 
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Mike Nessen
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Re: Serial number on Invoices
Reply #1 - 12/02/09 at 12:01:15
 
Working correctly here. Is it using the same form (RTM) as SO-F?
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Re: Serial number on Invoices
Reply #2 - 12/02/09 at 12:08:25
 
I think in either case it calls SO-F.
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Mike Nessen
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Re: Serial number on Invoices
Reply #3 - 12/03/09 at 17:44:48
 
I tried all 4 of the RTM's - T6SOF1 thru 4 - none of them show the serial numbers assigned.
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Re: Serial number on Invoices
Reply #4 - 12/03/09 at 19:18:05
 
Mike -  
 
You had an issue for a while with the serial processing - check BKSOHSER in Maintain Database - is it populated with serial numbers for the invoices you are trying to reprint?   That is where the program is looking.
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Re: Serial number on Invoices
Reply #5 - 12/04/09 at 04:55:06
 
Lynn,
 
I'll check and let you know.......
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Mike Nessen
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Re: Serial number on Invoices
Reply #6 - 12/04/09 at 05:33:55
 
Got it - they decided to turn off printing kit components.  The way we do it here is that the part has a customer part number that is a kit and we assign the serial number to the assembly at the component level - so if they are not printing the kit components, they won't print the serial number.  I'll have to check with accounting to make sure this is the same behavior as before.
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Mike Nessen
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