GasGiant
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Unfortunately, this result is possible. IF you are using SO-E and you go to release a line with multiple units, you can enter 1 in the release quantity and 0 in the backorder quantity and it will write back to the SO that 0 are left to ship. Then, when the SO is invoiced the popup will offer to close the SO because no lines have <>0 remaining. In the absence of any other errors, I'd suspect this to have been the case. A case of the hand being quicker than the eye.
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