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AR-A doesn't work after SP1 update (Read 1953 times)
deburr
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AR-A doesn't work after SP1 update
02/23/11 at 09:25:14
 
AR-A does not allow us to enter a customer code anymore.
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Steve Cyr
Deburring House Inc.
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ddlong
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Re: AR-A doesn't work after SP1 update
Reply #1 - 02/23/11 at 09:43:03
 
I just found out the same thing.  Need a fix for this soon.
 
Darla Long
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Darla Long
Catalytic Industrial Group, Inc.
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Re: AR-A doesn't work after SP1 update
Reply #2 - 02/23/11 at 09:47:52
 
I forgot to put the error message.
 
Fatal Error - File t7ara.SRC Line:831
The field you are trying to use is unallocated.  It may belong to a file that hasn't been opened yet, or was an array that was removed from memory - BKAR.CUSTCODE.
 
 
Darla Long
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Darla Long
Catalytic Industrial Group, Inc.
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Lynn_Pantic
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Re: AR-A doesn't work after SP1 update
Reply #3 - 02/23/11 at 20:17:23
 
I have a fix I just sent to you; if anybody else needs it, let me know.
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Lynn Pantic
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Re: AR-A doesn't work after SP1 update
Reply #4 - 03/08/11 at 16:01:50
 
Did this fix correct the problem? We won't be updating until this is fixed, it would be a HUGE issue for us.
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Val Feehan
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Re: AR-A doesn't work after SP1 update
Reply #5 - 03/09/11 at 20:54:54
 
The update file and SP1 now contains the fix
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Lynn Pantic
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Re: AR-A doesn't work after SP1 update
Reply #6 - 03/10/11 at 08:11:43
 
Hmmm.....have 1/18/11 update installed.  AR-A was working......installed SP1 this morning, now AR-A not working...... Angry
Also, shouldn't the About screen show SP1 installed?
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Mike Nessen
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Re: AR-A doesn't work after SP1 update
Reply #7 - 03/10/11 at 08:27:02
 
One more thing......besides not being able to add new customers with major errors popping up....how in the world do I add new contacts in a customer?
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Mike Nessen
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Re: AR-A doesn't work after SP1 update
Reply #8 - 03/10/11 at 09:09:49
 
uh oh.....
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Val Feehan
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Re: AR-A doesn't work after SP1 update
Reply #9 - 03/10/11 at 09:48:29
 
HELP - I have marketing screaming at me because they can't enter new customers.....If I don't find a quick fix, I will have to revert (from the backup) of all of the files that SP! installed.  cry
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Mike Nessen
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Re: AR-A doesn't work after SP1 update
Reply #10 - 03/11/11 at 09:27:49
 
Mike, send Lynn an email or call and she should be able to help you. We pointed these errors out very shortly after release and she had a fix pretty quick.
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Michael Tingle
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Re: AR-A doesn't work after SP1 update
Reply #11 - 03/11/11 at 09:33:09
 
Yep - Lynn sent us 3 RUN files and directions on how to tweak one of the database files.  Works now.
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Mike Nessen
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Re: AR-A doesn't work after SP1 update
Reply #12 - 03/15/11 at 14:57:11
 
I want to update to the latest version.  Has this problem been fixed in the update Service Pack yet?
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Charlene Keith
Hillco Technologies, Inc.
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Re: AR-A doesn't work after SP1 update
Reply #13 - 03/16/11 at 10:52:20
 
I don't think so, after I upgraded to the January update a few weeks ago, AND applied SP1 right afterwards, we had the issue with AR-A. Lynn emailed me some files which fixed it. You might want to get the fix files from Lynn first, BEFORE you upgrade. Then if you have the problem you can immediately fix it.
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Re: AR-A doesn't work after SP1 update
Reply #14 - 03/16/11 at 11:03:53
 
Thanks for the heads up.
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Charlene Keith
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