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SO-E not working (Read 2296 times)
Wolfstar
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SO-E not working
12/01/11 at 07:15:28
 
Just installed the new update 11-19-11.
On the 2nd screen in SO-E, I enter to the "Shipper Number" box which was at 0. (This seems to be a new feature but nothing was explained about it).
When I enter, I get a FATAL ERROR- File T7SOE.SRC Line: 1773 You have tried to access a file that has not been previously opened, or the file number value (FNUM) passed was 0.
I have to ESC to get out of the screen. I tried it again and entered a number but the same result.
Since I can't release sales orders to print packing slips/invoices, how can we ship anything?
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Lynn_Pantic
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Re: SO-E not working
Reply #1 - 12/01/11 at 07:35:54
 
Sounds like a file was not opened that needed to be.  Go to UT-A, program T7DDCHECK and see if there are any errors listed on the report.
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Lynn Pantic
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Re: SO-E not working
Reply #2 - 12/01/11 at 07:49:34
 
No errors were detected.
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Re: SO-E not working
Reply #3 - 12/01/11 at 09:30:28
 
Lynn, how can I remove the update that was done?
I have to get orders shipped and I cannot genereate paperwork.
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Lynn_Pantic
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Re: SO-E not working
Reply #4 - 12/01/11 at 09:42:22
 
change your menu to call T6SOE.RUN to get the prior version of SO-E or run it at UT-A until we determine what the issue is.
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Lynn Pantic
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Re: SO-E not working
Reply #5 - 12/01/11 at 09:51:34
 
That worked
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Lynn_Pantic
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Re: SO-E not working
Reply #6 - 12/01/11 at 17:52:35
 
FYI, we did determine the problem and have a fix.  It is only an issue if you have the default set to match invoice and pack slip number which pulls the invoice and shipper numbers in SO-E.
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Lynn Pantic
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Re: SO-E not working
Reply #7 - 12/06/11 at 11:55:29
 
Does anyone know if this has been fixed? I can release the sales order through ut-a but can't print the packing slips or invoices.
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Kelloggs
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Re: SO-E not working
Reply #8 - 12/06/11 at 14:47:54
 
Print Packing slipds - BKSOC.RUN
Print Invoices - BKSOF.RUN
 
try that
 
 lips sealed
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Lynn_Pantic
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Re: SO-E not working
Reply #9 - 12/07/11 at 07:19:08
 
Those won't work in Evo.  Use T6SOE.RUN to release, then the menu SO-C & SO-F will work
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Lynn Pantic
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Re: SO-E not working
Reply #10 - 12/07/11 at 11:56:06
 
SO-C & SO-E still not working that way. Getting error message Access violation at address 00A0CAD6 in module 'evoerp.exe'. Read of address 00000324.
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Re: SO-E not working
Reply #11 - 12/07/11 at 12:05:43
 
Sorry meant to say SO-C & SO-F
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Re: SO-E not working
Reply #12 - 12/13/11 at 06:33:05
 
Turned off matching packing slip & invoice #. Seems to work that way. Need to be able to turn that back on though soon. Also, don't like new format on release sales order.
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Re: SO-E not working
Reply #13 - 12/14/11 at 11:30:49
 
Nope. Can't print packing slip[s no matter how I do it!!!!!! HELP!!!!
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Dennis Wilkinson
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Re: SO-E not working
Reply #14 - 12/16/11 at 04:24:04
 
Try going to Sys Mgr-UT-A and typing in T6SOC.RUN and see if the packing slip program loads. If so, you can go to Sys Mgr-TAS-G and edit the progile of those printing packing slips to call out T6SOC.RUN instead of T7SOC.RWN for now, until the problem is resolved.
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Dennis Wilkinson
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