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11/01/24 at 03:36:00
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customer refund (Read 540 times)
DianeM
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I love YaBB 1G -
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customer refund
11/03/14 at 15:03:21
 
We take in deposits for the machines we build.  An order was canceled and I was told
to refund only part of the deposit.  At a later date, we will refund the rest.  AR-M does  
not allow me to put in the amount that was refunded.  Is there another way around this?
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5681
Re: customer refund
Reply #1 - 11/03/14 at 15:42:22
 
Kinda hokey but this will work.  Enter a credit memo in AR-B for the amount you are going to refund now and then enter a voucher for the same amount.  Use the same GL account for the GL distribution so they cancel out.  Process the refund against the credit, then use the original credit to pay the voucher so the original credit has the correct amount remaining to refund at a later date.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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